5 Steps to Professional Presence - How to Project Confidence, Competence and Credibility at Work
This easy to read book provides the reader with valuable tools that will enhance effectiveness in the workplace. Each chapter stands on its own so whether its ‘electronic etiquette’ or ‘effective meeting management’ you will discover ‘handy hints, etiquette rules and real life illustrations ‘ to increase your skills.
I found this book enjoyable, entertaining and educational and feel that I have learnt some valuable skills which will be of benefit within the work environment. For me personally, I feel that I will be more competent, in maintaining a professional presence and integrity in dealing with those sticky situations involving conflict, consideration of others and gossip within the workplace.
I would place this on your suggested reading list and make the time to read it.
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